Brand Philosophy
Vision
To be the preferred Integrated Facilities Management service partner, driven by smart technology and delivering high standards of service excellence to our customers.
Mission
Shifting the culture of traditional facilities management to a technology driven facilities management service partner, through a value-based culture.
Brand Promise
- Quality services
- Tailor made solutions
- Excellence in hospitality
- On-time delivery of services
Our Values
Customer Focus
We recognize our customers’ requirements and consistently deliver the best possible products, services, expertise and quality while ensuring cost-efficiency. Our customer relationships are based on commitment, mutual trust, collaboration and co-evolution.
Committed Personnel
Taking pride in our work and operating in a creative environment that fosters development and fulfilment in our teams and in every individual. The basis of our entrepreneurial spirit values initiative, sharing of ideas, empowerment, accountability and responsibility. We respect and value our colleagues and reward competency-based performance.
Responsibility
We conduct our business with uncompromising integrity and ethics. Our workplace embraces the importance of health and safety of our workforce, and we strive to balance our drive for success with sustainability efforts to take care of the environment under our influence.
Continuous Improvement
We invest in developing our personnel and are committed to continuously implementing improved methods and systems.
Excellence
We are committed to our goal of delivering consistent high levels of service excellence through prudent and best-practice business models.
Our Team
A team of solution driven experts serving customers to enhance their experience and to provide great care for their buildings' assets. Our living value of “Passion at Work” drives the team to deliver excellence ensuring a great standard of quality service.
Great People
Strong operational teams organized in customer-led sectors with a deep understanding of customers’ business drivers.
Experience
An experienced management team driving consistent standards and best practice across site, through continuous training and audit programs in place.
High Standards
Great standard of safety performances, local authority compliance, and control measures in place, to provide a safe and secure environment for the residents in the building.
Flexibility
A flexible solution using self-delivery models and soft services provided by strategic supply chain partners who are specialists that are experienced in their respective services.